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User Manual
Polaris 快速入门指南
（CN）v1.1
2021.12.04
Polaris Quick Start
Guide (EN) v1.1
2021.12.04
Video Tutorials
Scan the QR code to check Benro Polaris video tutorials
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Polaris is an innovative smart tripod head for mirrorless and DSLR cameras. It’s been designed and built to be compact, portable, and quick to set up. With Polaris, you can remotely control the shooting angle, and preview your shot on your mobile device through a WiFi or cellular network*, giving you great flexibility regardless of the distance.
With the dedicated app, you can shoot with various programmable functions like time-lapse, panoramic photography, sunset and sunrise planning, etc., In addition, with the optional accessory of the Astro kit, you can turn Polaris into a professional equatorial mount, and capture stars easily with the ‘GoTo’ function, and automatically track stars for streak-free long exposures.
Polaris does not come with a memory card (microSD) or HDMI Cable.
If you purchased an Astro Kit, check that the Astro Kit is included.
Be careful not to lose any of these items.
1
Power Button
2
Lock Knob
3
Clamp
4
Pitch Motor
5
Pan Motor
6
Power Indicator
7
Cellular Indicator
8
Wi-Fi Indicator
9
Charging Port
10
USB-C Port
11
Mini HDMI Port
12
Shutter Port
13
Flash Port
14
Extra Port
15
Card Cover
16
SD Card Slot
17
SIM Card Slot
The SIM card slot can only be used with the Cellular version of Polaris. The Wi-Fi version of Polaris has no use of the SIM card slot.
Screw the top of the tripod into the 3/8'' screw port on the bottom of the Polaris and mount it securely. Use a 3/8'' to 1/4'' adapter if necessary.
After sliding the camera with the quick release plate installed into the [Clamp] slot on the top of the Polaris body, lock it in place with the [Lock Knob].
Plug in the USB-C camera port on the Polaris body and the digital terminal on the camera body with the included camera control cable.
No memory card in the camera may result in the captured photos not being saved.
It is recommended that you select the camera’s mode dial to M shooting mode before use.
Be sure to select JPEG or JPEG+RAW image quality in the camera settings before use.
Double press and hold the [power button], and release the button after hearing three “beeps”.
Launch Polaris App, and tap the Polaris’s name to do a Wi-Fi connection.
When tap [Enter Polaris Interface], a pop-up to create a password will appear, which can be skipped (it is recommended to create a password).
This product recommends the use of microSD cards with transfer speeds up to UHS- I Speed Grade 3 (U3) rating (maximum supported capacity is 1 TB). If the MicroSD card is new or previously formatted (initialized) using another device or computer, please format the card by using this device.
To use this product, you need to download and install the Polaris App. Please search for “Polaris” in your phone’s App Store or scan the QR code with your phone to install it.
Polaris App requires iOS v12.0 and above or Android v8.0 and above.
Use Standard Charging Cable For Charging
1. Use the included Type-C charging cable to connect Polaris to the charging brick (self-supplied).
2. Plug the charger into an outlet.
3. Charging starts automatically and the power indicator flashes in green.
Charging Time: It takes approximately 2 hours and 30 minutes to charge the product with a depleted battery (when using a 9V/2A USB charger).
Charging time varies greatly depending on ambient temperature and remaining battery power.
It is recommended to use a charger that supports fast charging protocol.
The battery is not fully charged at the time of purchase.
Charge the product before use.
The lower card slot is the [SD Card Slot].
Before inserting the SD card, make sure that the metal contacts are facing upwards and that the end with the metal contacts is pointing towards the product body.
Insert the card into the [SD Card Slot] in the correct orientation until it clicks and locks into place.
If the SD card is inserted in the wrong orientation, the product may be damaged.
Please do not force the card into the [SD Card Slot], it may cause damage to the slot.
Camera shooting and firmware updates are not supported when no SD card is available.
If the card is new or was previously formatted (initialized) by another device or computer, format the card with this device.
Gently press the card in, then release it to eject it.
Pull the card straight out, then close the cover.
Turn the device off for a period of time before removing the SD card. Removing the SD card immediately after shooting may cause damage to the SD card. Please be careful when removing the SD card.
Align the bottom [3/8'' screw hole] with the top thread of the tripod and twist it tightly.
If the top screw of the tripod is 1/4'', you can use the included 3/8'' to 1/4'' adapter to attach to the 1/4'' screw of the tripod and then screw it to the device.
Turn to loosen the [Lock Knob] on the side of the equipment [Clamp].
Attach the quick release plate to a camera that will be used.
Snap the quick release plate with the camera into the [Clamp] of the product.
Align the quick release plate with the rails of the [Clamp] to slide easily into place.
If the sliding process does not go smoothly, please try to loosen the [Clamp] first and try again.
After the quick release plate is slid into the required position, rotate the [Lock Knob] on the side of the product to fix the quick release plate.
Continue rotating and tightening until you can no longer turn the [Lock Knob].
Before you take your hand off the camera, give it a firm tug in every direction to make sure it’s not moving. If you can still move it side to side, you need to tighten the [Clamp] even further. If the base plate comes out completely, try again and make sure that both sides of your base plate are in position with the [Clamp].
Once the camera is attached to the Polaris, plug the Type-C camera control cable that comes with the Polaris into the camera’s digital terminal port and the Polaris’s [USB-C port].
Select the proper camera control cable according to the brand/model of the camera being used.
Plugging into the wrong port may cause the imager or product to malfunction.
Using the wrong camera control cable may result in damage to the camera or product ports.
No memory card in the camera may result in the captured photos not being saved.
It is recommended that you select the camera’s mode dial to M shooting mode before use.
Be sure to select JPEG or JPEG+RAW image quality in the camera settings before use.
In the off state, double press and hold the [Power Button], and release it after hearing “beep beep beep” three times to turn on the device.
If the device is the Wi-Fi version, the power indicator (green) and Wi-Fi indicator (blue) are always on after successful power on.
In the power-on state, long-press the [Power Button], hear a "beep" and let go to turn off the device.
Once the power is successfully shut down, all the lights turn off.
When the device is in the off state, long press the [power button], hear a “beep” and then release, the device will start to move down the Pitch Axis until it returns to the storage state.
No memory card in the camera may result in the captured photos not being saved.
It is recommended that you select the camera’s mode dial to M shooting mode before use.
Be sure to select JPEG or JPEG+RAW image quality in the camera settings before use.
When the device is in the storage state, short press and then long press the [power button], until you hear “beep beep beep” three times and then let go, the device is turned on, the pitch axis will automatically move up until it reaches the unfolded state.
For the iOS system, you need to turn on the Bluetooth and Wi-Fi of your phone in advance.
For the Android system, you need to turn on the Bluetooth, Wi-Fi, and GPS of your phone in advance.
Select the Polaris Wi-Fi name currently in use (the product Wi-Fi name starting with polaris) and click “Join” to start connecting to the Polaris device.
The word “Connected” and the device’s Wi-Fi name will be displayed on the left side of the interface after successful connection.
If the card is new or was previously formatted (initialized) by another device or computer, format the card with this device.
When formatting the SD card, all images and data on the SD card will be deleted. As even the protected images will be deleted, it is important to make sure that there are no images in them that need to be kept.
Tap the [Settings] icon from the home page to enter the settings screen.
Select [Format].
Click the [Confirm] button after successful formatting to return to the previous step.
The card is new.
The card was formatted by a different device or a computer.
The card is full of images or data.
A card-related error is displayed.
Formatting or erasing data on a card does not completely erase the data. Be aware of this when selling or discarding the card. When disposing of cards, take steps to protect personal information.
Go to My Devices to view the device name and create/change the password (we recommend creating a device login password to prevent unauthorized users from using your device).
To create a password for the first time, you need to set the security question first.
Select the security question and enter the corresponding answer.
To avoid forgetting, please try to fill in the real information when filling in the answers.
Do remember the security question you have set. When you forget your password, you will need to answer the password question to reset your password
Polaris devices are upgraded via Polaris App. If a message indicates that an update is available, click [Upgrade Device] for immediate update. Or, you can click [Later] and install it yourself later. (For upgrading the firmware via the app, you need to make sure that your phone’s cellular network and Wi-Fi are turned on and that you can access the Internet.)
Click the icon in the home screen to enter the settings page.
After clicking theicon, select [Upgrade Firmware] to upgrade the firmware.
To upgrade the firmware via the app make sure that the cellular network using the phone is turned on and that Internet access is available.
Turn on your phone’s Wi-Fi.
The camera view display may differ depending on the shooting mode. This display is for reference only.
Shooting parameter settings can be set in different shooting modes.
Please use the camera to set the desired photo format, frame size and photo quality before shooting. If you need to use the [Focus Stack] shooting mode, please make sure that the camera lens supports focus first.
1.5 kg/3.3 lbs
160×139×125mm
7KG
80°; -80°
Unlimted
7°/s
0.0025°
70KG f*cm
Type-C
Mini HDMI
2.5 mm
2.5 mm
Nano SIM
FDD, TDD, WCDMA
Bluetooth 4.2
Wi-Fi 2.4G
11.1V 2500mAh
Li-ion
2.5 hours (9V, 2A)
5V, 9V
PD 3.0/Type-C V1.4
Type-C
micro SD(Max. Capacity is 1 TB)
Aluminum, Stainless Steel, PC, POM
3/8" Screw-in (1/4" screw-in adapter included),
Quick-Release interface
Quick-Release plate
Click
in the top right corner
Select
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